Frequently Asked Questions
Answers to common questions from our institutional partners.
We serve hospitals, universities, research institutes, government agencies, NGOs, pharmaceutical companies, and private laboratories across Kenya and the wider East African region.
Relabs DNA Kenya is a B2B supplier. We work with institutions, organisations, and registered businesses rather than individual consumers.
Simply fill out the Request a Quote form on any page, call us, or WhatsApp us directly. Our team will respond with a formal quotation within 24-48 hours.
Yes. All major equipment purchases include professional installation, commissioning, and operator training by our biomedical engineering team.
We are proud partners of BIOBASE, Haier Biomedical, Vitrosens, Atlas Link, and SIDAK Lifecare, among other globally recognised manufacturers.
Yes. We provide preventive maintenance, calibration, and responsive technical support throughout the equipment lifecycle.
Yes, we support bulk and recurring consumable orders with competitive B2B pricing and reliable restocking schedules.
Yes, we deliver nationwide across Kenya and can arrange regional shipping for partners in neighbouring countries.
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