Our Services
Comprehensive, end-to-end support for every piece of equipment we supply — from installation to long-term maintenance.
Services Designed Around Your Equipment Lifecycle
We don't just sell equipment — we support it. Our services ensure your investment performs reliably from day one through years of operation.
Installation
Professional on-site installation and commissioning of laboratory and hospital equipment by certified engineers.
Request This ServiceTraining
Hands-on operator and technical training to ensure your team gets maximum value and safety from every instrument.
Request This ServiceWarranty
Comprehensive manufacturer-backed warranty coverage with fast local claims processing.
Request This ServiceMaintenance
Preventive and corrective maintenance programs to maximise equipment uptime and lifespan.
Request This ServiceBiomedical Engineering
Specialised biomedical engineering support for calibration, validation, and regulatory compliance.
Request This ServicePCR Consultation
Expert consultation on PCR workflow design, assay selection, and molecular lab setup.
Request This ServiceTechnical Support
Responsive remote and on-site technical support from a dedicated team of applications specialists.
Request This ServiceHow We Work With You
1. Consultation
We assess your institution's needs, workflows, and budget.
2. Proposal & Quote
We provide a detailed formal quotation and specification sheet.
3. Delivery & Installation
Equipment is delivered, installed and commissioned by our engineers.
4. Ongoing Support
Training, maintenance and technical support throughout the equipment's life.