Privacy Policy
Last updated: 16 July 2026
1. Introduction
Relabs DNA Kenya Ltd ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us through this website (https://relabsdnakenya.com). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
2. Information We Collect
We may collect the following information when you submit a form on our website (such as the Request a Quote or Contact form):
- Full name and institution/organisation name
- Email address and phone number
- Details of your product or service enquiry
- Technical information such as IP address and browser type, for security purposes
3. How We Use Your Information
We use the information you provide to:
- Respond to your quote requests and enquiries
- Provide customer support and after-sales service
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Data Security
We implement reasonable administrative and technical safeguards to protect your information, including form validation, spam protection, and secure data transmission where applicable. However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website may use cookies to enhance user experience and analyse site traffic. You can disable cookies through your browser settings at any time.
6. Third-Party Links
Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of these external sites.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@relabsdnakenya.com.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Relabs DNA Kenya Ltd
Krishna Complex, Second Floor, Office 12, Kisumu, Kenya
Email: info@relabsdnakenya.com
Phone: +254704650341